PRIVACY POLICY

Welcome to INFINI Marketing ("we," "us," or "our"). At infinimarketing.com, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your information when you use our website or any of our services.

By accessing or using infinimarketing.com, you agree to the terms and conditions described in this Privacy Policy. Please read this policy carefully to understand how we handle your personal information. If you do not agree with our practices, please do not use our services.

We may collect the following types of information when you visit or use infinimarketing.com:

2.1. Personal Information

- Name
- Email address
- Phone number
- Postal address

2.2. Non-Personal Information

- Log data (e.g., IP address, browser type, referring pages, and pages visited)
- Cookies and similar technologies (for more information, see Section 4)
- Usage data (e.g., date and time of access, features used, and interactions)

2.3. Website Chat (Spark)

If you use the Spark assistant on our website, we keep the conversation and any contact details you choose to share (name, company, email, phone, and what you need help with) so that a member of the INFINI Marketing team can follow up. The chat does not read or store your IP address. A Cloudflare Turnstile check runs once per conversation to block automated traffic, under Cloudflare's own privacy policy. Your messages are processed by Anthropic (Claude) to generate replies; Anthropic does not use them to train its models.

Website chat transcripts are deleted 30 days after the conversation. Contact details you shared with Spark are kept with the resulting enquiry until you ask us to delete them (see Section 10 to contact us).

Browsing summary. On our website, the Spark chat assistant keeps a short summary of your visit on your own device, without cookies. The summary includes:

• the pages you viewed (up to the last 20);
• the name of the website that referred you (never the full address or search terms);
• campaign tags in the link you followed;
• whether you arrived from an ad. We record only “came from an ad”, never the click identifier.

Your first-visit details and first-visit date stay on your device for up to 90 days. The rest clears when you close the tab. If your browser sends Global Privacy Control, we keep only the current visit.

The summary is sent to INFINI only when you open the Spark chat. If you don't go on to share your contact details, we delete it from our systems after 30 days. If you do share them, the summary is stored with your enquiry in our CRM, linked to the contact details you gave, for as long as we keep your enquiry. We use it only to see which marketing brought you to us. We never sell it, share it with a third party or pass it to advertising or analytics tags, and we never collect your IP address.

Free Brand Footprint Audit. If you ask Spark for a free Brand Footprint Audit, we ask for your name, work email, phone, company and website. We use them to send you the report and so a member of the INFINI Marketing team can follow up. The audit itself looks only at public information about the website you gave us: Google search and map results, public reviews and ratings, the site's public pages, and a test load of the home page on a simulated phone, which saves one screenshot of what a buyer would see. Your name, email and phone are not sent to the services that run these checks. The site's public text is read by Anthropic (Claude) to summarize how the business presents itself.

The results are stored with your enquiry in our CRM. We email you a private link to the full report. Anyone you share that link with can view it, and it stops working after 180 days. The phone screenshot is kept in private storage and deleted after 180 days, or sooner if the report link is withdrawn. The map in the report is an image served by Google Maps, so your browser requests it from Google when it loads, under Google's own privacy policy. The audit does not read or store your IP address.

We may use your information for the following purposes:

3.1. Providing Services

- To provide, maintain, and improve our website and services.
- To respond to your requests, comments, or questions.
- To send you administrative information, such as updates, security alerts, and account-related notices.

3.2. Personalization

- To personalize your experience and deliver content tailored to your preferences.
- To provide you with relevant advertisements (see Section 4).

3.3. Analytics and Research

- To analyze and monitor website usage.
- To conduct research and analyze trends to improve our services.

3.4. Marketing and Promotions

- To send promotional offers, newsletters, and marketing communications.
- To track the success of marketing campaigns.

We may use cookies and similar technologies to collect and store information about your interactions with our website. Cookies are small files stored on your device that help us recognize your preferences, remember your login information, and provide a better user experience.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

4.1. Website Visitor Identification

We use RB2B, a third-party service, to recognize business visitors to our website. RB2B may match your visit to publicly available professional information (such as name, job title, company and LinkedIn profile) and share it with us so we can follow up about our services. This may be considered a “sale” or “sharing” of personal information under some state laws. You can opt out at any time on our Your Privacy Choices page, and we honor Global Privacy Control signals sent by your browser.

We may share your information with third parties in the following circumstances:

5.1. Service Providers

We may share your information with third-party service providers who assist us in providing and improving our services.

5.2. Legal Compliance

We may disclose your information to comply with legal obligations, respond to requests from law enforcement, or protect our rights and safety.

5.3. Business Transactions

In the event of a merger, acquisition, or sale of assets, your information may be transferred to a third party as part of the transaction.

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure. We cannot guarantee the security of your information.

You have the right to:

7.1. Access Your Information

You can request access to your personal information and ask us to update or correct it.

7.2. Opt-Out

You can opt-out of marketing communications by following the instructions in our emails or contacting us.

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected information about your child, please contact us, and we will delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at

infinimarketing.com

5718 Westheimer Rd, Suite 1103

Houston, TX 77057

This email address is being protected from spambots. You need JavaScript enabled to view it.

713.844.8326