Five star reviews are extremely valuable for your business (even four stars are very valuable). If you have recently started your Houston business, then you need to have a plan of action to accumulate these reviews, whether on Google, Facebook, or Yelp. If you have been in business for quite some time and are low on reviews or have been negligent about the importance of reviews, then we at INFINI Marketing highly recommend you start bringing those in quickly.
HOW TO GARNER MORE POSITIVE REVIEWS
If you are running your business well and customers love your service or product, then getting reviews from your customers won’t be a difficult task. All you have to do is prepare to get them. Here are some tips on how to get reviews:
- REVIEW ON IMPACT: This may be the most sensible method to getting reviews. Make it an imperative to your employees to ask customers to leave reviews. This is best done right after a transaction has taken place. If the customer is happy with their service or product they’ve received from your business, then ask them to leave a review. Make it easy for them. Have a review station set up at your place of business, or simply ensure your employees can quickly help customers get on their mobile device to find a place to leave a review (i.e. Google, Facebook or Yelp).
- REVIEWS FOR DISCOUNTS: Put a little special together for your customers. Ask them to leave a review for 10% or 20% or something off or free from your business. You can do this on social media. For example: Post a Facebook post offering 10% off their next purchase in exchange for a 5-star review. Let the offer be good for a certain time. When customers show your their recently posted review, you give them a discount. It’s easy to make sure customers are leaving reviews during the allotted time since reviews on these platforms are time-stamped.
Reviews can greatly impact your business, both positively and negatively. It all comes down to how you are performing. Quite often, however, even your most satisfied customers don’t think of leaving a review. Those are the customers you should be asking to leave reviews. If they do it at your place of business, give them an extra something (maybe a card that has a 10% off next purchase). There are countless ways to encourage customers to leave reviews. You just have to get them. At INFINI Marketing, our Houston marketing team really cares about how well your business is running. We are all about the Houston business market because we too are a Houston business. If you need help with ideas on how to best garner great reviews or if you need help on anything regarding digital marketing, then contact us today. We can’t wait to help.